FAQs – Vaultcy

HOW CAN I PLACE AN ORDER?

Simply choose your desired model on the product page, then click the "Add to Cart" button and follow the simple steps to complete your order.

We will prepare your order and inform you of its shipment!

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Orders are processed instantly upon successful payment. You’ll receive your digital product (e.g., download link, access code, or account activation) via email or your [Account Dashboard] within minutes.

MY TRACKING NUMBER IS NOT WORKING.

It may take a short time for digital product delivery systems to process and provide access after purchase. Sometimes, issues like email delays or technical glitches can prevent immediate access. If you’re still unable to access your digital product after a reasonable wait (e.g., a few hours).

I NEED HELP WITH A DELAYED DIGITAL PRODUCT.

Digital products from our store are typically delivered instantly upon purchase. However, delays can occasionally occur due to email delivery issues or technical hiccups. If you haven’t received access to your digital product within a few hours, please contact us for immediate assistance.

PAYMENTS

What types of payments do you accept? We accept Visa, Mastercard. When will my card be charged? Immediately after the order has been successfully placed.

HOW SAFE IS MY PERSONAL INFORMATION?

We strictly adhere to the highest industry standards to protect your personal information when you checkout and shop in our store.

Your credit card information is encrypted during transmission using Secure Socket Layer (SSL) technology, which is widely used on the Internet for payment processing. Your credit card information is only used to complete the requested transaction and is not stored thereafter.